Refund Policy

The short version

No refunds. Cancel anytime — your access continues until the end of the current billing period and you won't be charged again.

Why no refunds

Leadoff is an information service. The moment you subscribe and receive a single morning digest, the value has been delivered. We can't un-send it. Refunding after picks have been received would be unfair to other subscribers and would invite abuse.

How to cancel

Cancel any active subscription in Stripe's secure customer portal:

• Open Account → Manage or cancel subscription, or
• Use Cancel or manage my subscription on the sign-in page to receive a private portal link by email.

Your cancellation is complete only when Stripe shows its confirmation and the cancellation date. Cancellations take effect at the end of your current period, and access continues through that date.

If the portal is unavailable, email support@leadoffmlb.com. A support request is not a completed cancellation until you receive confirmation.

Exceptions

We may, at our sole discretion, issue a refund or credit in cases of:

• A duplicate charge.
• A documented service outage that prevented you from receiving picks.
• An accidental signup that you contact us about within 24 hours, before any picks have been received.

To request consideration, email support@leadoffmlb.com with your account details.

Chargebacks

If you dispute a charge with your card issuer rather than contacting us, your account may be suspended pending resolution. We'd much rather hear from you directly — just email us.